(5.0 / 5)2194+ Ratings

LOccitane Australia Reviews

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Overall Rating

5.0

12 Reviews

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About LOccitane Australia

"Au.loccitane.com" is the Australian website for L'Occitane, a company known for its award-winning natural skincare, body, and home products. The products are sourced from sustainable ingredients. They offer a wide range of products including the Classic Almond Collection, Divine Youth Collection, Neroli Collection, Classic Shea Collection, Rose Collection, Noble Epine Collection, Precious Skincare Collection, Indulgent Hand Care Collection, Barbotine Collection, Iconic Deluxe Collection, and Melilot Collection. Each collection includes a variety of products, and the prices vary.

In addition to their products, they also offer a range of services. They provide free gift wrapping at checkout, where customers can choose to have their order wrapped in a gift box or receive gift wrapping materials. They also offer free samples with every order, allowing customers to try their best selling and new products. They have a Buy Now, Pay Later service with Afterpay and Zip, allowing customers to pay over four interest-free fortnightly payments or set flexible repayments to weekly, fortnightly, or monthly. They also offer express payment with Apple Pay or PayPal for faster shopping.

For customers who need beauty advice or would like to try their products, they have beauty advisors available. Customers can find their nearest boutique using the Boutique Locator on their website. They also have a Passport To Provence loyalty program for exciting benefits and rewards. Customers can discover their latest news, exclusive offers, and beauty tips on their website.

They also offer various delivery services including Click & Collect, Free Shipping, and Same Day Delivery around Sydney Metro Areas for orders placed before 11am AEST on Monday to Friday. They also have special offers and discounts available on their website. Customers can contact them for any questions or more information about their online shipping, free gift wrapping, free samples, and delivery services.

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LOccitane Australia Customer Reviews (12)

0/5

Isabela Fernandes

Verified Buyer

Feb 13, 2023

Bobby Gildersleeve

Verified Buyer

Feb 13, 2023

Dennis Schou

Verified Buyer

Feb 12, 2023

Noemi Pinto

Verified Buyer

Feb 12, 2023

Oddbjörn Hjartarson

Verified Buyer

Feb 12, 2023

Vincent Willis

Verified Buyer

Feb 11, 2023

Silke Zweig

Verified Buyer

Feb 11, 2023

Daniel Platt

Verified Buyer

Feb 10, 2023

Charles Curry

Verified Buyer

Feb 10, 2023

Kate George

Verified Buyer

Feb 9, 2023

LOccitane Australia Customer’s Q&A

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LOccitane Australia FAQs

About Au.loccitane.com Prices and Cost?

At "Au.loccitane.com", there are several special offers and discounts available. For instance, there's a Mother's Day Collection worth $65, available for only $39. To redeem this offer, customers need to add $60 worth of products to their cart and use the code: MUM at checkout. This offer ends on 14th May 2024.

There's also a Loyalty Program called Passport To Provence, which offers special benefits to members. An Exclusive Passport to Provence Member Gift is available for members who add $180 worth of products to their cart and use the code: TREAT at checkout. This offer includes Noble Epine Shower Cream 75ml, Noble Epine Hand Cream 10ml, Noble Epine Soap 50gm, Noble Epine Body Lotion 65ml, and a Mother’s Day eco basket. This offer ends on 22nd April 2024.

Another offer called Key to Mum's Heart is available for customers who add $100 worth of products to their cart and use the code: KEY at checkout. This offer includes one accessory and ends on 21st April 2024.

In addition to these offers, customers can enjoy free samples with every order and a Click & Collect service that allows them to order online and pick up their order in-store within 3 hours.

Please note that these offers are subject to terms and conditions and may not be eligible on the sale of gift cards, services, value packs, and solidarity products. They also cannot be used in conjunction with one-time gift offers, discounts, or other purchase with purchase offers. The availability of these offers may depend on stocks.

Does L'Occitane offer returns or exchanges?

L'Occitane provides the option for customers to return or exchange unopened full-priced items within 30 days of purchase, as long as they have the original store receipt. However, all sale items are considered final and cannot be returned or exchanged. Although customers can use gift cards for online purchases, they are currently unable to purchase gift cards online. If customers have any questions, they can contact the customer service department or visit a physical store.

Is L'Occitane responsible for lost or stolen parcels?

After Canada Post picks up the parcels, L'Occitane is no longer accountable for monitoring the shipment or any losses, damages or thefts that may occur. L'Occitane may offer exclusive deals and promotions to its customers from time to time but cannot make any changes to previously placed orders.